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City of Huntsville, AL
  
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Information Technology Services - Goals

ITS strategic planning goals

  1. Implement enterprise initiatives that provide e-government information and services 24 hours a day, seven days a week for City customers.
  2. Maintain an IT infrastructure that supports enterprise technology solutions, facilitates interoperability and connectivity, achieves consistently high service level and supports research and development efforts within the enterprise.
  3. Establish an IT management and coordination structure to achieve an enterprise approach to managing IT within our City Government.
  4. Enhance our customer-driven culture to ensure City Department IT needs are well defined and consistently met.
  5. Effectively manage city data and ensure that it is utilized in decision-making.
  6. Establish a mechanism to share and or purchase IT components, practices or processes with other City Government entities.
  7. Attract, retain, reward and retrain high performing IT professionals.
     




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