Wayne Brooks, Acting Director
Information Technology Services Department provides information across the various departments and agencies of Huntsville City Government, to ensure that accurate and timely information is provided to citizens, elected officials, management and staff.

Software Systems & Web Development:

Gina Smith, Manager (256)427-6725

Provides computer application support to all users in development of new computer related systems/programs. Provides computer related training, database management, and batch job execution. Selection and installation of PC software, office automation support, and PC interface support to all City Departments. Identify, direct, and manage high-priority information management and information technology projects. Advise the ITS Director on the implementation of information technology solutions to achieve management efficiencies in operation processes. Assist City Departments in using information technology to improve organizational performance. Represent Director in senior management meetings and interdepartmental working groups. Monitor and make departmental recommendations on industry trends in information technology solutions and information management improvement initiatives. Analyze, design, program, test and implement new software and computerized systems with world wide web (internet/intranet) technology and maintain existing systems. ITS believes that the world wide web is today's government media of choice. We develop web applications that provide convenient municipal services to our citizens, and at the same time create efficiencies within the City Departments.

Technical Support:

Bill Steiner, Manager (256)427-6730

Design, install, configure and resolve problems in operating systems, network communications (voice and Data) systems, network software and hardware. Provide a stable computing environment for all users by monitoring and managing a system resources to include networks, network servers and mainframe computer. Provide installation and maintenance for computer network and telephone equipment. Provide assistance to users in City Departments.

Telecommunications Support:

Wes Smith, Manager (256)427-6720

Manages design and engineering specifications for client telecommunications network, including analog and digital, microwave radio, fiber optic systems, leased circuits, two-way radio (both conventional and trunked), voice networks and Wide Area Networks (WANs). Works with users to research and recommend telecommunications options. Development of short term and long term plans to meet client telecommunication needs. The installation, and maintenance of data and voice physical network devices (telephones, Ethernet, PCs, printers) and 800 HMz systems.

HPD/Fire Support:

Lorenzo Wright, Manager (256)427-7181

Focus of work to assist Huntsville Police and Fire Departments solely in solving IT issues- ILEADS. Mobile Data Terminals & maintains all equipment necessary for daily business. Also works closely with Applications, Technical, and Telecommunications Divisions in new development and problem solving for Police and Fire.