Animal Services Home Department of Public Safety
 

Complaints

BEFORE YOU COMPLAIN ABOUT YOUR LOCAL ANIMAL SHELTER
It is very easy to misinterpret animal shelters from the outside. It is equally possible to misunderstand what is observed happening on the inside. The following are some common complaints that can be easily misinterpreted by volunteers and visitors. On the other hand, these can also be valid complaints. In either case, before you complain, take a moment to talk with the shelter management and find out more about the daily operations.

Many dogs and cats soil their water on a regular basis. All the animals are provided clean potable water minimally twice a day.

NO FOOD: Animals that "free feed" often over-eat and get diarrhea. Shelter animals are provided fresh food every morning (more for sick, young, or special needs animals) so when you visit, there may not be any food in the pens.

EUTHANASIA: Yes, animal shelters need to euthanize animals. It is not pleasant for anyone to have this responsibility. However, the need to euthanize comes from the tragic overpopulation of companion animals. There are established guidelines on euthanasia decision-making.

DIRTY CAGES: No matter how often or how well a shelter cleans there will be some dirty cages at any one time. Cages are often at there worst first thing in the morning before the shelter staff has had a chance to thoroughly clean and disinfect all the runs.
 

 

Copyright © 2007 The City of Huntsville, Alabama       Last Updated  03-19-2008